Privacy Policy

We understand that privacy of your personal information is important and are committed to ensuring the secure and proper use of all information collected.This privacy policy sets out our practises relating to the collection, storage, use and disclosure of your personal information under the Privacy Act 2020.

You authorise us to collect, retain, use and disclose personal information about you which is collected by us in connection with the provision of services as set out in this privacy policy.

We may amend this policy from time to time as per our business requirements or due to legislative changes.

The Information We Collect:

The types of in formation we collect from you will depend on the circumstances of collection and on the type of service you request from us, without limiting the type of personal information we may collect from you the following are a list of examples of collection:

  • When you request services/products from us, we may collect personal and/or business information such as your name, address, company details, billing address, credit card information, email, and phone contacts.
  • When you access our premises, we may take video recordings of your vehicle to identify any pre-existing damage on your vehicle and registration numbers of vehicles.
  • Any personal information collected by us will only be collected by lawful means and be used for a lawful purpose. The purpose of the collection will be clear and explicit.

Purpose of collection:

The purposes for which we may collect personal information about you include:

  • Assessing credit worthiness;
  • Marketing and promotional use; and
  • Any other Car Detailing Group commercial or business use

How Is the Information Collected?

We obtain most of your personal information about you when you deal with us directly, ie:over the telephone, send us correspondence (whether by letter or email), book a service via our website, or when you contact us in person. As well as collecting information directly from you, there may be occasions when we collect information about you from a third party, such as from credit agencies.

Information Collected by Our Website:

Users can generally visit our website without revealing who they are or other personal information. We will not collect any personal information about visitors to our website except when they knowingly provide it (eg: via email, “Book Now” form, or when applying for a position via our website).


Our website contains links to other sites which may be of interest to you.We are not responsible for your privacy or security should you visit those websites.

Use And Disclosure Of Personal Information:

As set out in accordance with this privacy policy, we will only use the personal information we collect for the main purpose(s) for which it was collected.

Generally, we will use and disclose your personal information for the following purposes.

  • To provide the services you have requested from us including booking confirmation, timely reminders and follow ups by email and text message (SMS)throughout completion of the service;
  • To answer any enquiry you make;
  • To register you for events, or competitions;
  • To communicate with our agents to enable the recovery of any payment for services not made on the due date;
  • For direct marketing of products or services and to keep you informed of new developments we believe may be of interest to you. (If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications);
  • Providing a service to you as our client including offering you special offers, inviting you to participate in our competitions, and surveys, etc; and
  • Any other purpose authorised by law


We may assign our rights and obligations under these terms without your consent.

You may not assign any of your rights and obligations under these terms without our prior agreement in writing.

A reference to any legislation in these terms includes a reference to any amended or substitute legislation and any regulations enacted under that legislation.

These terms are subject to, governed by New Zealand law and the parties submit to the exclusive jurisdiction of the courts of New Zealand in respect of any dispute in relation to these terms.

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